Loved the fact that my daughter was able to get a private birthday wish from her favourite netball player, at a very reasonable cost. I thought the platform itself was wonderful, easy to operate and navigate. I was also very impressed that 20% of the fee went to charity.
The only suggestion I have to improve the offering would be to increase the size of the dialogue box used to explain the scenario to the "celebrity". 300 characters disappears very quickly and I think that more information would give the celebrity a better targeted and more meaningful response.