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FAQs

What is Swysh?

Swysh is a platform where fans can order personalised video messages from their favourite sports stars. Give someone an unforgettable gift or ask your sporting hero that question you've always wanted answered! We make each interaction special by donating at least 10% of all video proceeds to our charity partners, supporting those who need it most.

How do I receive my video?

Once your video is ready, we'll send it directly to you via both SMS and email. The video is yours to keep and share forever! If you've ordered it as a gift, you can save it until the special day to surprise someone special.

What should I book a Swysh video for?

A Swysh video creates special moments for any occasion! Book a personalised message from your favourite sports star to celebrate birthdays, anniversaries, Father's Day, or just to brighten someone's day. You can also request advice or tips to improve your own game, or simply enjoy some friendly banter to share with friends.

Each video typically runs 30-60 seconds, so we recommend being clear with your instructions to make the most of your request.

How long will it take to receive my video?

The timing depends on your chosen sports star! Most videos are delivered within 5-7 days, as our stars fit Swysh recordings around their training and match schedules.

If you haven't received your video within a week, we'll reach out with options - including a full refund if you prefer not to wait longer.