FAQ

With Fan Pass, you'll receive awesome behind the scenes video content delivered straight to you by Swysh. The videos are exclusive and aren't publicly available - you'll need the Fan Pass link to view it and you'll be sent the link via email and/or SMS..

You've likely been opted in to receive a club's Fan Pass as part of a membership or other program you've signed up to. There is no ongoing cost to receive a Fan Pass. Please contact the club's membership department for further details.

Various top sporting clubs in Australia have created their own Fan Pass for their fans, so to sign up please visit the club's website to see how you can join their Fan Pass. Swysh also has a number of top sports stars from the NRL, AFL and women's football who have created their own Fan Pass. To see the available stars, visit Fan Pass on Swysh.

Every Fan Pass is different, so it depends on the Fan Pass that you are signed up to. They'll generally run for a season and videos are usually sent out every week or two.

If you're not receiving a club's Fan Pass or would like to update your contact details, please contact the club to ensure your details are up to date. If you aren't receiving the email, please ensure you check your email's spam folder.

Yes, if you no longer wish to receive the videos, please email the club to let them know. You'll find the steps to opt out at the bottom of the email used to deliver your Fan Pass.

Swysh is an Australian fan engagement platform, bringing sports fans closer to the action than ever before. Swysh delivers Fan Pass content on behalf of a number of players and clubs, while also giving fans the chance to book a personalised video message from their favourite sports star.